Digital First Skill Routing

Digital First Skill Routing

Demonstrate a simple way to select advisor by skill for customer chat
and simple url/object to set in your web site to access to the pure cloud service

To run this demo smoothly, you will need:

  • An internet connection with an asymmetric link of 1 Mb/s download at least
  • 2 (Or more if you expect to demonstrate with more than one agent) laptops

If this is your first digital first remote demo (eDemo), it is strongly recommended that you familiarize yourself with the entire demo process. This means connecting to the demo platform and completing the demo script in its entirety before executing a customer facing demonstration (this means booking the demo for an additional timeslot).

Platform information and demoscript

Digital First Skill Routing :